Payment / Dispatch
DISPATCH & DELIVERY
Delivery charges depend on the country of delivery. We deliver to the following countries: Germany, Austria, Belgium, Spain, France, Italy, Luxembourg, the Netherlands & Portugal.
Shipping worldwide: 6,20 €
![]() | Delivery in Germany |
Item of Shipping Group | Shipping costs | Calculation |
1 | 3,80 € | Flat rate |
![]() | Delivery in Austria |
Item of Shipping Group | Shipping costs | Calculation |
1 | 6,20 € | Flat rate |
![]() | Delivery in Belgium |
Item of Shipping Group | Shipping costs | Calculation |
1 | 6,20 € | Flat rate |
![]() | Delivery in Spain |
Item of Shipping Group | Shipping costs | Calculation |
1 | 6,20 € | Flat rate |
![]() | Delivery in France |
Item of Shipping Group | Shipping costs | Calculation |
1 | 6,20 € | Flat rate |
![]() | Delivery in Italy |
Item of Shipping Group | Shipping costs | Calculation |
1 | 6,20 € | Flat rate |
![]() | Delivery in Luxembourg |
Item of Shipping Group | Shipping costs | Calculation |
1 | 6,20 € | Flat rate |
![]() | Delivery in the Netherlands |
Item of Shipping Group | Shipping costs | Calculation |
1 | 6,20 € | Flat rate |
![]() | Delivery in Portugal |
Item of Shipping Group | Shipping costs | Calculation |
1 | 6,20 € | Flat rate |
TERMS OF PAYMENT
1 Methods of payment
Payment is made via Aytie GmbH & Co. KG by the methods of payment available. You can check the methods currently available anytime under "methods of payment" listed under "customer information" on the RAU Cosmetics website. In any case, you can pay in advance and further methods of payment will be offered to you prior to any order:
Germany: invoice, Payment in advance, PayPal, cash on delivery
Austria: invoice, PayPal
All other countries: PayPal
2 Exclusion of certain methods of payment
We reserve the right to exclude certain methods of payment. The methods of payment available will then be offered during the ordering process. Please also note the information regarding this matter in our data protection statement available under "Data Protection".
3 Costs of reversal transfer
In case of payment by debit you have to pay the costs resulting from a reversal transfer due to a lack of account cover or due to false bank data transmitted by you.
4 Terms of Payment
The invoice amount is to be transferred within 7 days from date of invoice to the account of Aytie GmbH at Sparkasse Neu-Ulm (account No.: 430 970 087, bank code (BLZ): 730 500 00, IBAN: DE90730500000430970087, BIC-/SWIFT-Code: BYLADEM1NUL) or the account of Aytie GmbH & Co. KG at Commerzbank AG (account No.: 901 64 94, bank code (BLZ): 630 400 53, IBAN: DE96630400530901649400, BIC-/SWIFT-Code: COBADEFF630). In case of payment by credit card, your credit card account will be charged as soon as the ordering process is completed. If there is any delay in payment, the purchasing price shall bear interests amounting to 5% above the base rate for the time of the delay. Aytie reserves the right to prove and claim a higher default damage.