Payment / Dispatch

DISPATCH & DELIVERY

Delivery charges depend on the country of delivery. We deliver to the following countries: Germany, Austria, Belgium, Spain, France, Italy, Luxembourg, the Netherlands & Portugal.

Shipping worldwide: 6,20 €

Please note: If you order products from different shipping groups, the delivery charges of the shipping groups concerned will be added. 

Delivery in Germany
 

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1 3,80 € Flat rate

Delivery in Austria
 

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1 6,20 € Flat rate

Delivery in Belgium
 

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1 6,20 € Flat rate

Delivery in Spain
 

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1 6,20 € Flat rate

Delivery in France
 

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1 6,20 € Flat rate

Delivery in Italy
 

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1 6,20 € Flat rate

Delivery in Luxembourg 
 

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1 6,20 € Flat rate

Delivery in the Netherlands
 

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1 6,20 € Flat rate

Delivery in Portugal
 

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1 6,20 € Flat rate

 

TERMS OF PAYMENT

1 Methods of payment

Payment is made via Aytie GmbH & Co. KG by the methods of payment available. You can check the methods currently available anytime under "methods of payment" listed under "customer information" on the RAU Cosmetics website. In any case, you can pay in advance and  further methods of payment will be offered to you prior to any order:

DE  Germany: invoice, Payment in advance, PayPal, cash on delivery

AT  Austria: invoice, PayPal

All other countries: PayPal

2 Exclusion of certain methods of payment

We reserve the right to exclude certain methods of payment. The methods of payment available will then be offered during the ordering process. Please also note the information regarding this matter in our data protection statement available under "Data Protection".

3 Costs of reversal transfer

In case of payment by debit you have to pay the costs resulting from a reversal transfer due to a lack of account cover or due to false bank data transmitted by you.

4 Terms of Payment

The invoice amount is to be transferred within 7 days from date of invoice to the account of Aytie GmbH & Co. KG at Sparkasse Neu-Ulm (account No.: 430 970 087, bank code (BLZ): 730 500 00, IBAN: DE90730500000430970087, BIC-/SWIFT-Code: BYLADEM1NUL) or the account of Aytie GmbH & Co. KG at Oberbankfiliale Ulm (account No.: 1681 105 589, bank code (BLZ): 701 207 00, IBAN: DE61701207001681105589, BIC-/SWIFT-Code: OBKLDEMX). In case of payment by credit card, your credit card account will be charged as soon as the ordering process is completed. If there is any delay in payment, the purchasing price shall bear interests amounting to 5% above the base rate for the time of the delay. Aytie reserves the right to prove and claim a higher default damage.