• .
  • Payment / Dispatch

    DISPATCH & DELIVERY

    Delivery charges depend on the country of delivery. We deliver to the following countries: Germany, Austria, Belgium, Spain, France, Italy, Luxembourg, the Netherlands & Portugal.

    Shipping worldwide: 6,20 €

    Please note: If you order products from different shipping groups, the delivery charges of the shipping groups concerned will be added. 

    Delivery in Germany
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 3,80 € Flat rate

    Delivery in Austria
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 6,20 € Flat rate

    Delivery in Belgium
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 6,20 € Flat rate

    Delivery in Spain
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 6,20 € Flat rate

    Delivery in France
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 6,20 € Flat rate

    Delivery in Italy
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 6,20 € Flat rate

    Delivery in Luxembourg 
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 6,20 € Flat rate

    Delivery in the Netherlands
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 6,20 € Flat rate

    Delivery in Portugal
     

    Item of

    Shipping Group

    Shipping costs Calculation
    1 6,20 € Flat rate

     

    TERMS OF PAYMENT

    1 Methods of payment

    Payment is made via Aytie GmbH & Co. KG by the methods of payment available. You can check the methods currently available anytime under "methods of payment" listed under "customer information" on the RAU Cosmetics website. In any case, you can pay in advance and  further methods of payment will be offered to you prior to any order:

    DE  Germany: invoice, Payment in advance, PayPal, cash on delivery

    AT  Austria: invoice, PayPal

    All other countries: PayPal

    2 Exclusion of certain methods of payment

    We reserve the right to exclude certain methods of payment. The methods of payment available will then be offered during the ordering process. Please also note the information regarding this matter in our data protection statement available under "Data Protection".

    3 Costs of reversal transfer

    In case of payment by debit you have to pay the costs resulting from a reversal transfer due to a lack of account cover or due to false bank data transmitted by you.

    4 Terms of Payment

    The invoice amount is to be transferred within 7 days from date of invoice to the account of Aytie GmbH at Sparkasse Neu-Ulm (account No.: 430 970 087, bank code (BLZ): 730 500 00, IBAN: DE90730500000430970087, BIC-/SWIFT-Code: BYLADEM1NUL) or the account of Aytie GmbH & Co. KG at Commerzbank AG  (account No.: 901 64 94, bank code (BLZ): 630 400 53, IBAN: DE96630400530901649400, BIC-/SWIFT-Code: COBADEFF630). In case of payment by credit card, your credit card account will be charged as soon as the ordering process is completed. If there is any delay in payment, the purchasing price shall bear interests amounting to 5% above the base rate for the time of the delay. Aytie reserves the right to prove and claim a higher default damage.